Privacy policy
Emirwa Global Trading protects your business information. This policy explains how we collect, use, and safeguard your data.
INFORMATION WE COLLECT
We collect your company name, registration details, contact information, banking details for payments, order history, shipping addresses, and website usage data including IP address and cookies.
HOW WE USE YOUR INFORMATION
We use your data to process orders, manage deliveries, handle payments and invoices, provide customer support, send product updates and offers, improve our services, and comply with legal requirements.
HOW WE SHARE YOUR INFORMATION
We share your information only when necessary with shipping companies, payment processors, IT service providers, suppliers for special orders, and government authorities when required by law. We never sell your business information to third parties.
DATA SECURITY
We protect your information with encrypted data transmission, secure servers, access controls, regular security updates, and confidentiality agreements with our staff.
DATA RETENTION
We keep active client records for the duration of our relationship plus 7 years. Transaction records are kept for 7 years. Communications are kept for 3-5 years. Marketing data is kept until you opt out.
YOUR RIGHTS
You can view and update your information, opt out of marketing emails, request a copy of your data, request deletion subject to legal requirements, and close your business account.
COOKIES
Our website uses cookies to remember your preferences, analyze traffic, and improve user experience. You can manage cookies through your browser settings.
INTERNATIONAL TRANSFERS
Your data may be processed outside the UAE and Maldives. We ensure appropriate security measures and compliance with international data protection standards.
CONTACT US
For privacy questions, email [email protected] or call [your-phone-number]. We respond within 30 days.
UPDATES
We may update this policy as needed. Changes will be posted on our website with 30 days' notice for significant changes.
